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FLIGHT CHECK-IN
BAGGAGE CHECK IN
HAND BAGGAGE
DANGEROUS GOODS
SPORTIVE WEAPONS
MUNITIONS
BAGGAGE LOSS OR DAMAGE
IMPORTANT INSTRUCTIONS
PASSENGER RIGHTS
AIRLINE LIABILITY FOR CARRIAGE THE BAGGAGE
TRANSPORTATION OF SPORT EQUIPMENT
TRANSPORTATION OF ANIMALS/PETS
SERVICES TO SICK AND HANDICAPPED PEOPLE
CARRIAGE OF CHILDREN AND YOUNG PERSONS "UM"
CUSTOMS FORMALITIES AND LIMITATIONS
CURRENCY AND CURRENCY REGULATIONS

FLIGHT CHECK-IN
Passengers are only carried by the Airline if complete and valid travel documents as well as a valid passport ID card/visa are presented when checking in on time.
This also applies to any pets travelling with passengers.
Suitable proof of identity (inclusion on the passport of parent/guardian or the child's own passport) must also be submitted for children and infants.

Check-in of passengers starts 2 hours before the flight and ends 40 minutes before scheduled departure.
Choose your seat number at the check - in desk.
BAGGAGE CHECK IN
The baggage, covered by the ticket price is up to 20 kg per passenger (including children and infants). An additional charge is payable if the free baggage allowance is exceeded (€3,- / kg). Baby carriages, buggies and child seats are transported free of charge in the baggage compartments of the aircraft (no need of prior request). Each piece of baggage must have a label, bearing the passenger's name and address.
Passengers share responsibility for ensuring that their checked baggage, as well as all items contained therein, will survive transportation without damage.
HAND BAGGAGE

Effective November 6, 2006 passengers of all flights departing EU airports and connecting flights departing EU airports must respect new security rules for hand luggage(pdf-download).

Passengers are only allowed to take small quantities of liquids e.g. toiletries and cosmetics, in their hand luggage:

  • These liquids must be in individual containers with a maximum capacity of 100 millilitres each.
  • Passengers must pack these containers in one transparent, re-sealable plastic bag of not more than one litre capacity per passenger.
  • Passengers have to present all liquids carried to the screeners at security checkpoints for examination.
  • Medicines and dietary requirements including baby foods for use during the flight are allowed but passengers may be asked for proof that they are needed.

Please consider that if you are travelling on a flight with a transfer flight departing from an EU airport you may only take liquids on board of your transfer flight if you have bought them in duty free shops at EU airports or on board of an EU-airline, e.g. on an BUC flight, may be carried in a special sealed bag with a proof of purchase of the same day. The bag is sealed at the point of purchase.

BUC has no influence on these legal constraints and requests that passengers take them into account when planning their journey and reduce their hand luggage to the essentials. Please consider also that due to extensive security checks at the EU airports waiting times may increase.

DANGEROUS GOODS
Per the requirements of IATA it is forbidden to take dangerous goods on board the aircraft. Dangerous goods are deemed to be:
  • Any types of engines, including also outboard ones (except el. engines)
  • Document cases and additionally coded brief cases with incorporated alarm systems, Lithium batteries and pyrotechnical materials
  • Explosives, fireworks, torches, light and fume signalling items
  • Gas containers (for flammable and non-flammable, deep frozen, liquidized or poisonous gases) for example for domestic purposes gas, filled in pressurized bottles
  • Containers with easily flammable liquids, for example gasoline for cigarette lighters or for clean up, heating liquids, detergents, thinners, varnishes, glues
  • Flammable and other easily flammable solid materials, such as matches, substances, self-igniting upon contacting water, self-igniting gases
  • Oxidizing substances, for example bleaching powders, super oxide
  • Poisonous or asphyxiating substances, for example mercury, bacterial or virus samples
  • Radioactive materials
  • Materials causing inflammations such as acids
  • Magnetized materials
SPORTIVE WEAPONS
Our clients may well take with them their sportive and hunting weapons. These weapons are subject to the following precautionary (security) measures, which must be absolutely complied with:
  • Weapons or other items, which can serve as such are allowed for check in only as baggage to be transported in the cargo compartments of the aircraft.
  • The weapons or other items, which can be used as such, must be packed and secured against break and tear (in their original vendor's packing)
  • The fire arms should not be loaded.
MUNITIONS
  • It is forbidden to take fire arms munitions in the passengers cabin
  • The maximum quantity of munitions allowed for air transport is 5 kg per passenger, loaded in the baggage compartment of the aircraft
  • This excludes munitions with exploding or fire-causing shell
The munitions must be packed securely in boxes or cartons.
BAGGAGE LOSS OR DAMAGE
Naturally we have taken all measures which are not beyond our control for the security of your baggage. If anyway there happens to be damage or loss of a piece of baggage, you should call the "Lost and Found" immediately upon your arrival at the respective airport. Protocol for damages shall be duly filled in there, indicating the following data:
  • Flight No ......
  • Airport of Departure
  • Baggage No ................
  • Baggage type
  • Address of residence, hotel address, etc...
We put every possible effort the baggage to be found and delivered to the passenger concerned.
IMPORTANT INSTRUCTIONS
  • Each baggage, including the hand baggage, must have a label, bearing the passenger's name and address
  • You are advised to take the important documents, valuable items and medication in your hand baggage.
  • All baggage will be screened. Firearms, sharp or dangerous goods, dangerous fluids (including lighters, such as Zippo) are not allowed to be carried. This is valid for hand-baggage as well as for checked-in baggage. Please take into consideration that your baggage might be checked by hand.
PASSENGER RIGHTS

In case you are denied boarding, or flight is cancelled or at least two hours delay of the flight you have valid reservation, the airline, via its representatives or ground handling agents, shall provide each passenger with the relevant information and also will inform passenger about the details of their rights for compensation depending to flight distance and also will provide eligible assistance in line with Regulation/EC/ No 261/2004.

More information and EU member states bodies responsible to control the compliance with regulation No 261/2004 could be found on:
http://apr.europa.eu/

EC form of complaint could be found on:
http://ec.europa.eu/transport/passengers/air/doc/complain_form/eu_complaint_form_en.pdf

AIRLINE LIABILITY FOR CARRIAGE THE BAGGAGE
In general, you are responsible for your carry-on baggage and personal belongings. The liability of airlines is regulated by law. We definitely recommend that you take out a baggage insurance before the trip and if possible to pack your baggage using machines at the respective airports.

Passengers are advised not to carry any fragile or perishable items, items of special value, e.g. money, jewellery, precious metals, precious stones, laptops, cameras, mobile telephones or other electronic devices, securities (share certificates etc.) or other valuables or documents, samples, identification documents, house keys, medication or liquids in their checked baggage. Passengers are again advised to take the above mentioned items in hand luggage; should your Checked Baggage contain any of the items listed in this paragraph, we will not be responsible for any loss, destruction, delay of and damage to such items. Some airports may have further restrictions on carriable items. In such cases the airport�s regulations prevail.

Please observe that you should report loss of or damage to your baggage directly at the airport. You can also report the loss or damage in writing later, within the legal notification deadlines. However, the burden of proof is then reversed, and you must prove that the irregularity occurred during your flight.
TRANSPORTATION OF SPORT EQUIPMENT
We have also extended good care to our guests, who would like to indulge in their favorite sports hobby just during their vacation time. With that end in view we offer a possibility to each of our passengers to transport for free /without payment/ one set of the sports accessories, listed herein below /maximum weight of 20 kg./ along all the destinations of our airline, both for one way and return flight. Each subsequent sports baggage /piece/ shall be charged in compliance with the currently effective tariff - €3 / kg.

Sport equipment Notes Fee Prior Registration
Golf equipment properly packed no charge Yes
Bicycles packed in carton/ suitcase no charge Yes
Diving equipment without oxygen bottles Diving lamps are classified as "dangerous goods" and must Be carried as hand-baggage no charge Yes
Sailboard properly packed no charge Yes
Surfboard in proper cover, Finn removed no charge Yes
Sky diving equip properly packed, max. length 3,5 m no charge Yes
Para glider packed in transport bag no charge Yes
Skies (pair)
Snowboard
properly packed no charge Yes
Foldable boats in parts only and properly packed - other boats will not be carried no charge Yes
Fun- or body-boards packed, max. weight 3 kgs no charge No
Kickboards properly packed no charge No

TRANSPORTATION OF ANIMALS/PETS
  • If you are not able to leave your pet at home, you can well take it on board the aircraft, complying with the requirements for the health status of the pet and presenting to the border and customs authorities the required documents
  • Dogs and cats of weight up to 8 kg (bag included) may be transported in the passenger cabin.
  • Allowing only a limited number of small pets is to the interest of all passengers on board. The pet must be in its box, put on the ground throughout the entire flight. The box of maximum dimensions 55/40/23 cm must be bought from the specialized stores, which aims at ensuring the necessary comfort to the pet; there must be a possibility to lock it and it should not create conditions for littering around
  • Birds, rabbits, hamsters or guinea pigs unfortunately cannot be transported together with the passengers on board the aircraft. They are transported in safe boxes/cages in the cargo compartments of the aircraft. The boxes for animal transportation can be bought from the zoo stores. We recommend to our passengers to purchase them several days prior to the flight. Thus the animal is given the possibility to get used to its new surroundings and is not subject to unnecessary stress during the journey.

Pets Notes Fee Prior Registration
PETC/ Cabin
Dogs and cats up to 8 kgs (incl. box)
in a proper “animal-box”, not to exceed 55 x 40 x 23 cm – suitable for transportation of animals (with ventilation, waterproof, lockable) no charge Yes

Passengers may carry one PETC or AVIH only.

“Animal-boxes” suitable for the transport of the animal will not be supplied by Bulgarian Air Charter. You may obtain these in qualified pet-shops.

Prior registration

Registration should be made with our representative office in Berlin. Fax-No: +49-30-884878-18 or email: info@bgaircharter.eu from Monday-Friday during office hours (09.00-18.00). Latest registration 2 days prior to operation 11.00 hrs am.

SERVICES TO SICK AND HANDICAPPED PEOPLE
  • We put every possible effort to alleviate the travelling of the sick and the handicapped. For people of reduced mobility we reserve seats, which facilitate their take on and off the aircraft, as well as their getting up during the flight. Booking these places, including also for people, accompanying them, is made without any additional payment.
  • Children, sick and handicapped people are not checked in the emergency exit areas.
  • Mothers with children - rows 2-5 DEF
  • The individual wheel chair of the passenger is transported without adding it to the weight of the baggage, checked in for loading in the aircraft cargo compartment. The individuals using wheelchairs are checked in as all other passengers up to 90 minutes before departure at the Check-In. Most of the airports offer to them preferences while boarding.
  • Electrical wheel chairs with dry batteries are transported, only provided that:
    • The connecting cable is disconnected from the battery
    • The battery poles are isolated
    • The battery is permanently installed on the wheel chair
  • Electric wheel chairs with liquid batteries are not transported on board the aircraft for security reasons.
  • A basic requirement for transportation of wounded or sick passenger with hospital stretcher is to have Medical Certificate for Flight Affordability (MEDA) by a consultant doctor and availability of needed seat capacity (depending on the type of aircraft from 6 to 9 seats). Principally therequest for incorporating the medical stretcher should be done by the travel organization, insurance institute or the rescue company.
  • During the last four weeks of pregnancy (the rule is from the 35th week on), pregnant women ought not to travel by air. Prior to that term there are no special requirements or constraints.
Anyhow, we recommend consulting your doctor prior to the flight.
CARRIAGE OF CHILDREN AND YOUNG PERSONS "UM"
To avoid damage to health, we recommend that newborn infants under 14 days old are not carried on flights.
Infants (up to 2 years old) travel on the lap of their parent/guardian or person accompanying them. They are not entitled to their own seat.
Children between the ages of 5 and 12 may be carried by the Airline without a person accompanying them provided that the Airline is notified in advance und the carriage of unaccompanied minors (UM) is confirmed by the Airline.
Children between the ages of 5 and 12 are also deemed to be unaccompanied if the person accompanying them is under the age of 16.
The name of the person collecting/looking after the child at the destination airport must be given at the check-in desk.
The parent/guardian or person looking after the child must wait at the airport until the departure of the aircraft.
CUSTOMS FORMALITIES AND LIMITATIONS
Upon crossing the state borderline of the Republic of Bulgaria passengers may import and export commodities that in type, quantities, and value are not of a commercial nature. These do not include objects the passenger carry for personal use and consumption objects. Passengers have the right to import at no custom duty or import fees the objects necessary to the foreign individuals for their stay in the country, which in their type and quantity correspond to both purpose and the duration of their stay, as well as consumption objects:
  • tobacco products (passengers over 16 years of age)
    • cigarettes - 200 items
    • or other tobacco products - 250 gr
  • Alcoholic beverages (passengers over 16 years of age)
    • wine - 2 litres
    • alcoholic liquors - 1 litre
  • other drinks
    • coffee - 500 gr
    • or coffee extract - 200 gr
    • tea - 100 gr
    • or tea extract - 40 gr
  • cosmetics
    • perfumes - 50 ml
    • toilet water - 0.250 ml
The EU has prohibited the import of meat and dairy products into the European Community unless they are submitted for veterinary control at a border inspection post- this is to contain the threat of foot and mouth disease and other infectious livestock diseases. Detailed information is available in EC Regulation No. 745/2004.
CURRENCY AND CURRENCY REGULATIONS
The currency unit in the Republic of Bulgaria is the Bulgarian Lev (plural form - leva /levs/) or BGN.The foreign persons may export convertible (hard) currency in amounts that do not exceed the amount of the foreign currency they had imported and declared. They can import unlimited amounts of foreign currency, which is to be declared.

1 bulgarian lev(leva) = 100 stotinki
1 bulgarian lev = 0.51 EUR